Effective date: September 4, 2026
1. Controller and scope
This Privacy Policy applies to FastCat VPN, the FastCat website, and related services operated by FastCat Digital Labs LLC ("FastCat," "we," "us," or "our"). Our mailing address is 1021 E Lincolnway, Suite 10754, Cheyenne, WY 82001, United States.
2. Information we may collect
- Account information: email address, account identifier, and authentication information.
- Subscription information: purchased product, subscription status, and receipt or transaction identifiers needed to validate an entitlement. Apple processes App Store payment details; we do not receive your full payment-card number.
- Device and app information: device type, operating-system and app version, language, crash reports, and diagnostic events.
- VPN service information: connection timestamps, selected server region, connection result, and aggregate bandwidth information used to operate, secure, and improve the service.
- Support information: the information and attachments you send when you contact us.
- Website information: basic server logs, such as IP address, browser type, and pages requested.
3. VPN traffic and advertising
We do not intentionally inspect or store the content of your VPN traffic, and we do not use VPN browsing activity to create advertising profiles. We do not sell personal information. Network data may be processed transiently where necessary to route, secure, and troubleshoot a connection.
4. How we use information
- Provide, maintain, secure, and troubleshoot FastCat.
- Authenticate accounts and validate subscriptions.
- Respond to support and account-deletion requests.
- Detect abuse, fraud, and threats to users or infrastructure.
- Analyze aggregate performance and improve our products.
- Comply with law and enforce our agreements.
5. How we share information
We may disclose information only as needed to providers that help us host, secure, analyze, support, or validate purchases for the service; to the relevant app store for a purchase; in connection with a corporate transaction; or when required by law. Providers may use the information only to provide services to us or as required by law.
6. Retention and deletion
We retain personal information only for as long as needed for the purposes above, including security, dispute resolution, and legal obligations. You may request deletion through our Delete Account page. We aim to complete verified deletion requests within 30 days, subject to records we must retain for security, fraud prevention, transactions, or legal compliance.
7. International processing and security
FastCat is a U.S. company and may process information in the United States and other countries where our service providers operate. We use reasonable administrative, technical, and organizational safeguards, but no system can be guaranteed completely secure.
8. Your rights and choices
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection. Contact us to make a request. We may need to verify your identity before acting on it.
9. Children
FastCat is not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy as our service or the law changes. We will post the revised policy here and update the effective date. Where required, we will provide additional notice.
11. Contact us
For privacy questions or requests, email privacy@fastcat6.com. You can also visit our Contact page.